Terms & Conditions

UK & Ireland- How toOrder

By Post

  • RANDOX LABORATORIES LTD.,
  • Logistics,
  • 55 Diamond Road, Crumlin,
  • Co. Antrim, United Kingdom, BT29 4QY

By Telephone

  • UK – (028) 9442 2413
  • IRELAND – 048 9442 2413
  • Asking for UK & Ireland Logistics Department,
  • 24-hour Answering Service.

By Fax

  • UK – (028) 9442 2413
  • IRELAND – 048 9442 2413
  • Asking for UK & Ireland Logistics Department
  • 24-hour Answering Service.

By E-Mail

When ordering

Please quote your:

  • Name and Department
  • Address
  • Telephone No.
  • Order No.
  • Product Description
  • Product Cat.No.
  • Quantity required
  • Delivery required

 

Fast Delivery

All UK and Ireland orders are processed on day of receipt. All goods are dispatched via Private Carrier, therefore most orders are delivered the next day.

However, if your order is urgent, please tele phone and specify ‘urgent’ for guaranteed next day delivery.

If confirmation is sent by mail or fax it should be clearly marked as such.

Who Pays

Freight will be charged on all consignments on an individual basis, depending on the size of the order.

Danske Bank – Bank Account Details

Sterling Danske Bank

  • Sterling Danske Bank
  • 42 High Street,
  • Antrim, BT41 4AP
  • A/C No 40074314
  • Sort Code 95-02-02
  • IBAN GB43 DABA 950202 40074 314
  • BIC / SWIFT DABA GB 2B

Euro Danske Bank

  • 42 High Street,
  • Antrim, BT41 4AP
  • A/C No 40074322
  • Sort Code 95-02-02
  • IBAN GB21 DABA 950202 400 74322
  • BIC / SWIFT DABA GB 2B
  • VAT No. GB 353030400

General Conditions of Sale

1. Terms

Payments 30 days net.

2. Overdue Accounts

Interest charged at 2% per month on overdue accounts.

3. Prices

Although we take great care to ensure price stability, we reserve the right to change prices without notice. Prices are based on the theoretical number of tests per kit and do not allow for analyser priming, quality control, calibration, waste or dead volume unless otherwise stated.

4. Value Added Tax

Will be charged at the prevailing rate and is not normally detailed in quotations.

5. Specifications

May be changed without prior notice.

6. Damage/Shortage & Returns

Must be reported within 3 working days of receipt of goods by the customer. If damage or shortage is immediately apparent on delivery, please:

  • (1) Notify carrier when signing for receipt of goods
  • (2) Advise Randox as soon as possible

 

Goods which have been received damaged must be held in the correct storage conditions. Please advise Randox Logistics Administration within 3 working days of receipt. Do not return the goods until a returned goods number has been assigned.

7. Offers and orders

Offers of the Seller are made without obligation as regards price, quantity, time of delivery and availability of goods. Orders received are subject to confirmation in writing by the Seller. No transaction or contact shall be binding on the Seller unless and until confirmed by the Seller in writing. Once confirmed the order is final.

8. Quotations

Quotation prices are valid for 3 months from the date of quotation and if accepted will be valid for 12 months from the acceptance date unless otherwise stated.

9. Health and Safety

All products sold by Randox Laboratories Ltd., should be handled by qualified personnel, exercising care during handling, usage and disposal. For further information please contact Randox Laboratories Ltd. COSHH safety data sheets are available for all products.

10. Warranty

Product information, whether verbal or written, is given without any obligation as regards industrial property rights, if any, of third parties. Notification of the Seller of open defects of goods shall only be admissible if immediately made in writing, in any case no later than eight days after receipt of the goods, stating the invoice number and date, and the markings on the packaging. Upon written request of the Seller, the Buyer shall additionally supply samples of the defective goods. Notification of the Seller of hidden defects must immediately be made in writing, however, no later than eight days after discovery of such defects. This does not affect the statutory periods of limitation. Claims of the Buyer which are acknowledged by the Seller shall oblige the Seller to make satisfactory substitute delivery only; the Buyer shall not be entitled to reduce the sales price or to withhold payment. In case of defective substitute delivery the Buyer may, however, cancel the contract or reduce the purchase price.

11. Ownership

Ownership of goods is retained by Randox until goods are paid for in full. The responsibility for insurance and care of goods, including 3rd party risks is with the purchaser.

12. Ownership

The Buyer shall not have the right to claim damages for any slight breach of duty by the Seller, his managerial staff or other agents, unless the breach concerns a duty which is of major importance for the performance of the contract.

The Seller shall only be liable for indirect damage or damage which could not be foreseen at the time of the conclusion of the contract if such damage is due to gross negligence on the part of the Seller or one of his managerial employees.

The statutory rights of the Seller shall remain unaffected.

13. Retention of Title

All goods supplied by the Seller shall remain the property of the Seller until all outstanding debts, including current account debts payable by the Buyer, have been paid in full.

The Buyer shall, however, be entitled to dispose of the goods in the normal course of business, provided that he/she is not in arrears with any payment still due to the Seller.

The Buyer shall no longer be entitled to dispose of the Seller’s goods if the Buyer does not make timely payments or if the Buyer’s suspends payments.

14. Place Of Performance

Place of performance with respect to delivery is the particular place from where goods are to be dispatched; with respect to payment it is Crumlin, United Kingdom.

15. Applicable Law and Place of Jurisdiction.

The law of the United Kingdom shall apply. Place of jurisdiction and venue is Belfast, United Kingdom. The Seller shall furthermore be entitled to sue the Buyer at the Buyer’s general place of jurisdiction.

16. Final Provisions

Any warranties, modifications, alterations or amendments of the contract are valid only if confirmed by the Seller in writing. Should any terms or provision hereof or any other contractual stipulations be partially or totally invalid or unenforceable, then such term or provision shall be replaced by terms and provisions relating to the economic purpose of such terms or provisions as closely as possible. Such invalidity or amendment to any term or provision hereof or of the contract shall not affect the validity of these terms of delivery and payments or of the contract as a whole, nor of any other terms or provisions thereof in particular.

Control of Substances Hazardous to Health Regulations (1988) (COSHH)

All Randox products are developed and designed for ‘IN VITRO’use only.

Under the guidelines of the above regulations we are required to warn all customers of the potential hazards of our products. COSHH Safety Data Sheets are available for all Randox products. All our products are for laboratory use only and are not intended for food or drug use. Handling and storage details should be strictly followed.

Only suitably qualified persons should handle our products, exercising all necessary precautions for the use and handling of toxic and/or combustible materials. The absence of a warning does not imply that a product is harmless.

Protective clothing should be worn at all times, and inhalation, ingestion or direct contact should be avoided. In the event of inhalation, ingestion or direct contact, medical attention should be sought promptly. In the event of difficulty, action should be taken in accordance with the relevant COSHH Safety Data Sheets issued by and available from Randox.

IN ALL INSTANCES MEDICAL ATTENTION SHOULD BE SOUGHT PROMPTLY.

 


 

International – How To Order

 

Randox Label

Randox labelled products are currently sold in 130 countries through a network of specialist companies. Each agent and distributor is carefully selected for their expert knowledge and ability to service their local region or country. Randox labelled products are a guarantee of high quality and service.

Contact names and addresses for your local Randox representatives are available directly from Randox UK or from our Australia, Brazil, China, Czech Republic, France, Germany, Hong Kong, India, Italy, Jamaica, Poland, Portugal, Puerto Rico, Russia, Slovakia, South Africa, South Korea, Spain, Switzerland, USA and Vietnam offices.

OEM

Randox is an international OEM manufacturer for clinical diagnostics and quality control sera. OEM business enquiries should be directed through our headquarters in the UK.

Place Orders

By Post

  • Randox Laboratories Ltd.,
  • 55 Diamond Road,
  • Crumlin, Co. Antrim,
  • BT29 4QY
  • United Kingdom

By Telephone

  • +44 28 9442 2413

 

Asking for:

  • Logistics Department
  • 24-hour Answering Service.

 

By Int. Facsimile

+44 28 9445 2912

By E-Mail

  • orderentry@randox.com

 

Danske Bank – Bank Account Details

Sterling Danske Bank

  • Sterling Danske Bank
  • 42 High Street,
  • Antrim, BT41 4AP
  • A/C No 40074314
  • Sort Code 95-02-02
  • GB43 DABA GB 950202 40074 314
  • BIC / SWIFT DABA GB 2B

Euro Danske Bank

  • 42 High Street,
  • Antrim, BT41 4AP
  • A/C No 40074322
  • Sort Code 95-02-02
  • IBAN GB21 DABA 950202 400 74322
  • BIC / SWIFT DABA GB 2B

 

US$ Danske Bank

  • 42 High Street,
  • Antrim, BT41 4AP
  • A/C No 80074349
  • Sort Code 95-02-02
  • IBAN GB08 DABA 950202 800 74349
  • BIC / SWIFT DABA GB 2B

 

Terms of Delivery & Payment

1. General

The following general terms of delivery and payment shall apply to all offers, deliveries and services made or rendered by the Seller as well as to pending and future transactions and deliveries even if no express reference to these terms is being made, as far as these terms have applied to an earlier transaction or delivery. Deviating terms of the Buyer shall only apply if expressly confirmed by the Seller in writing.

2. Overdue Accounts

Interest charged at 2% per month on overdue accounts.

3. Freight Charge

A freight charge will be added to all orders.

4. Offers and orders

Offers of the Seller are made without obligation as regards price, quantity, time of delivery and availability of goods. Orders received are subject to confirmation in writing by the Seller. No transaction or contract shall be binding on the Seller unless and until confirmed by the Seller in writing. Once confirmed the order is final.

5. Specifications

May be changed without prior notice.

6. Damage/Shortage & Returns

Must be reported within 3 working days of receipt of goods by the customer. If damage or shortage is immediately apparent on delivery, please:

  • (1) Notify carrier when signing for receipt of goods
  • (2) Advise Randox as soon as possible

 

Goods which have been received damaged must be held in the correct storage conditions. Please advise Randox Logistics Administration within 3 working days of receipt. Do notreturn the goods until a returned goods number has been assigned.

7. Quotations

Quotation prices are valid for 3 months from the date of quotation and if accepted will be valid for 12 months from the acceptance date unless otherwise stated.

8. Prices

Goods will be invoiced at the prices valid on the date of the confirmation of the Buyer’s order by the Seller. Prices quoted in the International Price List are “EX WORKS” (Incoterms 2010). Freight, insurance and all other respective costs will be invoiced separately.

9. Delivery and Shipment

Goods are shipped or dispatched at Buyer’s risk. Delivery schedules shall not be binding on the Seller unless otherwise agreed upon and confirmed by the Seller in writing. The Seller is entitled to make delivery in instalments unless such delivery would be unreasonable or unless otherwise agreed upon and confirmed by the Seller in writing. In case a fixed period for delivery is agreed upon and the Seller is in default with the supply, the Buyer shall grant the Seller a reasonable additional period of time, normally of 4 weeks.

The Seller shall be entitled to cancel his delivery obligations in whole or in part in the event of interruption of delivery unforeseeable at the time of the confirmation of the Buyer’s order caused by force majeure such as acts of God, disturbances of company operations, strikes, lockouts or production stoppages. If the Seller decides not to do so, the term for delivery will be extended by a period of time corresponding to the period during which the Seller was unable to perform due to force majeure as defined herein above. Should this period of time exceed three months, either party shall have the right to cancel the contract.

10. Ownership

Ownership of goods is retained by Randox until goods are paid for in full. The responsibility for insurance and care of goods, including 3rd party risks is with the purchaser.

11. Warranty

Product information, whether verbal or written, is given without any obligation as regards industrial property rights, if any, of third parties. Notification of the Seller of open defects of goods shall only be admissible if immediately made in writing, in any case no later than eight days after receipt of the goods, stating the invoice number and date, and the markings on the packaging. Upon written request of the Seller, the Buyer shall additionally supply samples of the defective goods. Notification of the Seller of hidden defects must immediately be made in writing, however, no later than eight days after discovery of such defects. This does not affect the statutory periods of limitation. Claims of the Buyer which are acknowledged by the Seller shall oblige the Seller to make satisfactory substitute delivery only; the Buyer shall not be entitled to reduce the sales price or to withhold payment. In case of defective substitute delivery the Buyer may, however, cancel the contract or reduce the purchase price.

12. Liability

The Buyer shall not have the right to claim damages for any slight breach of duty by the Seller, his managerial staff or other agents, unless the breach concerns a duty which is of major importance for the performance of the contract.

The Seller shall only be liable for indirect damage or damage which could not be foreseen at the time of the conclusion of the contract if such damage is due to gross negligence on the part of the Seller or one of his managerial employees.

The statutory rights of the Seller shall remain unaffected.

13. Health & Safety

All products sold by Randox Laboratories Ltd., should be handled by qualified personnel, exercising care during handling, usage and disposal. For further information please contact Randox Laboratories Ltd. COSHH safety data sheets are available for all products.

14. Terms of payment

At the Seller’s option either irrevocable and confirmed letter of credit or cash against documents. The Seller retains the right, however, to change the terms of payment by mutual agreement with Buyer. All duties, import taxes and related charges will be paid by the Buyer. The Buyer may offset any counterclaims only if the buyer’s claims are uncontested or have been recognised by declaratory judgement.

If the Buyer exceeds the term of payment, the Seller shall have the right to charge interest at the rate of 2% per month. In case of default the Seller reserves his statutory right to claim damages for non-performance and to cancel the contract. In addition, the balance of the debt owing to the Seller shall become due and payable at once.

15. Retention of Title

All goods supplied by the Seller shall remain the property of the Seller until all outstanding debts, including current account debts payable by the Buyer, have been paid in full. The Buyer shall, however, be entitled to dispose of the goods in the normal course of business, provided that he/she is not in arrears with any payment still due to the Seller. The Buyer shall no longer be entitled to dispose of the Seller’s goods if the Buyer does not make timely payments or if the Buyer’s suspends payments..

16. Place Of Performance

Place of performance with respect to delivery is the particular place from where goods are to be dispatched; with respect to payment it is Crumlin, United Kingdom.

17. Applicable Law and Place of Jurisdiction.

The law of the United Kingdom shall apply. The application of uniformlaws, unified laws or conventions regarding the conclusion of international sales contracts and/or the international sale of movable goods, especially of the UNCITRAL Law on the International Sales Of Goods, is expressly excluded. Place of jurisdiction and venue is Belfast, United Kingdom. The Seller shall furthermore be entitled to sue the Buyer at the Buyer’s general place of jurisdiction.

18. Final Provisions

Any warranties, modifications, alterations or amendments of the contract are valid only if confirmed by the Seller in writing. Should any terms or provision hereof or any other contractual stipulations be partially or totally invalid or unenforceable, then such term or provision shall be replaced by terms and provisions relating to the economic purpose of such terms or provisions as closely as possible.

Such invalidity or amendment to any term or provision hereof or of the contract shall not affect the validity of these terms of delivery and payments or of the contract as a whole, nor of any other terms or provisions thereof in particular.

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